The Hickory Customer Care team will be out of the office from Friday 20th December 2019 to Monday 6th January 2020.
If you have an emergency at your property during this time, please contact your building manager directly for assistance.
Wishing you a safe and happy holiday season.
With thousands of units delivered and over 20 years of industry experience, Hickory have the expertise to ensure your valuable investment has been built to the highest quality.
Hickory’s dedicated Customer Care division is here to assist with prompt assessments and fast, high quality solutions to any concerns relating to our building works.
Use the login form to the right to report a customer care problem, or access information on your apartment including frequently asked customer care questions and appliance user manuals.
We’ve built your new property to the highest quality, and we can also help ensure it remains that way.
Just like a new car, a new apartment requires regular servicing to remain in brand new condition and meet scheduled care and maintenance obligations.
Hickory Builder’s Assurance assists apartment owners to properly care for their apartments, through scheduled maintenance alerts and detailed annual service inspections.
By engaging the original builders to assist with your apartment servicing requirements, you can retain the value of your investment and guard against the costs associated with lack of proper care.Find Out More