Services Manager – NSW

At Hickory, we don’t believe in standing still, for over three decades we have continually invested in researching and developing systems and products to improve the way we build. Our philosophy is ‘MADE for LIFE’ – it’s a commitment we honour, each day. Everything we do and everything we build is ‘MADE for LIFE.’ Whether it’s refining our patented, prefabricated building products, developing more efficient and sustainable construction practices, or bringing expertise inhouse to supply critical components, we always believe there is a better way. As a result, Hickory have become one of the most diverse property companies in Australia.


The role of a Services Manager within Hickory serves as a pivotal position responsible for overseeing and coordinating the intricate and multifaceted aspects of various service disciplines essential to the success of Hickory’s construction projects.  The primary purpose of this role is to ensure seamless integration and efficient execution of services throughout the project lifecycle, from early design phases to final commissioning and handover.


  • Work-Life Balance: Enjoy a balanced work-life schedule with a standard 5-day work week.
  • Continuous Career Advancement: Unlock your potential through ongoing career development and growth prospects.
  • Employee Wellbeing: Access our Employee Assistance Program (EAP) for valuable support and resources.
  • Travel Perks: Benefit from exclusive travel perks, including discounted flights and hotel rates.
  • Expert In-House Team: Collaborate with our dedicated structures and facades team.
  • Family-Friendly Policies: Receive paid parental leave to support your family needs.
  • Supportive Culture: Thrive in a nurturing team environment that values both collective and individual achievements.
  • Diverse Opportunities: Gain exposure to a wide range of roles and industry leaders in our leading market company.


  • Management of the early services design process from pre-planning through to construction.
  • Provide guidance and advice on design implications during pre-construction phase and on build feasibility issues.
  • Provide advice on value management and project specifications.
  • Assist in tendering and subcontracting main services trades, including detailed input into subcontract scope, scope gaps, all opportunities and risks.
  • Develop and implement detailed programs of work for all Services disciplines.
  • Assist in procurement of all long lead time equipment from early procurement to management of delivery and install on site, including attendance at factory witness testing if required.
  • Manage trade packages for all Services disciplines from start to finish where necessary.
  • Lead a services team in all disciplines by example, motivate and mentor direct reports.
  • Appropriately delegate tasks to direct reports and ensure that relevant information is communicated enabling them to effectively carry out their functions.
  • Assist with the services coordination between mechanical, electrical, hydraulic, fire, security, and controls disciplines.
  • Provide a point of escalation between Hickory site management and site sub-contracted services trades and suppliers.
  • Contribute to the programming of services site works in accordance with the Hickory construction program.
  • Work closely with key services suppliers to ensure delivery of plant and equipment in line with the scheduling of installation services (including client supplied plant and equipment).
  • In conjunction with the Project Manager & Construction Manager, plan and review overall status of the project on an ongoing basis focussed on services trade disciplines.
  • Understand the detailed services design, assist with the explanation of services work to non-services trades and project resources.
  • Ensure the site Project Manager is promptly advised on any services issues or clashes that have the potential to cause delay, variations or disruption to the project contract, timelines, and scope of works.
  • Review and approve services trades progress payments, reports and issues.
  • Implement an electrical safety permit System for safe energisation and switching of both HV and LV.
  • Provide technical input and assist in assessment of subcontract progress claims and variation assessments.
  • Management and review of project services shop drawings.
  • Lead all project related meetings for services disciplines and provide clear and consistent direction to project services team.
  • Ensure all activities comply with relevant Acts, legal demands and ethical standards.
  • Supervise and coordinate the tasks and activities of employees and subcontractors for all Services disciplines to ensure continuity and correct sequencing of work.
  • Monitor and inspect the work of subcontractors for all Services disciplines to ensure quality of workmanship, adherence to specifications, schedules and completion.
  • Maintaining up to date site wide diary and photographic record for all Services disciplines.
  • Administer and comply with Hickory Quality Assurance processes and maintain documentation for all Services disciplines.
  • Establish, monitor and oversee the commissioning process of all services.
  • Supervisory responsibilities include training staff; planning and delegating work; motivating staff; addressing complaints and resolving problems; building cohesive teams for all Services disciplines.
  • Ensure the provision of a safe working environment for all Services disciplines.  Liaise with Safety Managers to manage the development,  implementation and compliance auditing of OHS&E plans for the project.
  • Coordinate design of work packages for all Services disciplines, communicate directly with architectural design, engineering design, full service design, building surveyors as required.
    Supervision and management of final commissioning process and ensuring subcontractor handover to facilities management is completed smoothly and in a timely manner.


  • Possess tertiary qualifications in Building and Construction, Services Discipline OR hold a Tafe Diploma in Building.
  • Exhibit excellent communication and adept relationship management skills.
  • Display outstanding attention to detail, effective time management, and organizational abilities.
  • Be assertive yet diplomatic in holding stakeholders accountable, particularly in matters of time, cost, safety, and quality.
  • Lead by example and inspire and mentor direct reports.
  • Show the capability to work independently and take initiative when necessary.
  • Ability to effectively collaborate within a team and contribute as required.
  • Proficiency in developing conceptual designs and coordinating them with relevant parties.
  • Skillful in prioritizing tasks to meet project needs.
  • Possess a comprehensive understanding of site documentation, including plans, specifications, etc.


If this sounds like your next opportunity, we would love to hear from you as soon as possible! Submit your CV today.
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